Online Bill Pay FAQs

What is Online Billing and Payment?

All Phillips Exeter Academy billing parents and authorized users, such as parents, guardians, or sponsors, will be able to view tuition and fees bills and make secured payments electronically through our online billing service.

How Does Online Billing and Payment Work?

The billing parent will be notified at the e-mail address we have on file whenever an online bill is generated. You should, then, logon to the Parent Portal and click the Student Accounts link, or use the link and credentials provided in your emailed instructions to get to Phillips Exeter Academy's online billing website.

As the billing parent if you change your email address please let us know so we can update our records.

Is the Online Billing Website Secure?

Yes. The technical architecture/security of the online billing website provides for intrusion detection and firewall systems to protect the network.

Can I authorize others to view and/or pay bills?

To authorize users go to the “Authorized Users” tab on the PEA online billing site, then follow the instructions. You will be asked to provide e-mail addresses for all third-party payers, and choose whether they should see billing statements, or account activity. Once authorized, they will be notified by e-mail and they can choose a password, and setup their profile.

How do I make an Online Payment?

Billing parents, or authorized users can make payments electronically any day of the week from a checking or statement savings account from a bank within the United States. Payments will be transferred electronically to Phillips Exeter Academy. You may keep your bank account information on the website or enter it each time you make an online payment.

Payment can also be made by several major credit cards.

Authorized users will only be able to view their own payment and bank information. Each authorized payer is assigned a separate password for added security and privacy.

Does Phillips Exeter Academy accept credit cards?

Electronic payments can be made online via electronic check (ACH) or credit card. We have contracted with a service (PayPath) to process payments using several major credit cards. This service is administered by TouchNet and a fee of 2.85% of the total amount charged to the credit card is applied.

Do you accept payments from foreign bank accounts?

Phillip Exeter Academy's online billing system cannot accept payments from foreign bank accounts. If you cannot pay your bill through a bank account in the United States, we accept international wire through FlyWire. We do not accept international wire directly.

Wire Transfer instructions

How do authorized users access the accounts for more than one student at Phillips Exeter Academy?

An authorized user can be associated with more than one student account. When they log in they will be prompted to choose a student whose account they want to access.

I do not feel comfortable paying my bill online. What other payment methods are available?

You may send payments by mail or pay in person at the Billing Office, second floor of Jeremiah Smith Hall. To send a check or money order through the mail print a copy of the online bill and mail it, along with your payment, to the address listed below. Foreign checks must be sent for collection and are subject to exchange rate and collection fees.

Phillips Exeter Academy Attn: Billing Office 20 Main Street Exeter, NH 03833

You must use the online system to pay by credit card.

Wire transfers payments (in U.S. Dollars) should be made at least 10 days in advance of the due date and must include the student's full name and ID number.

Wire Transfer instructions

Please allow sufficient time for us to receive and process your check or wire transfer prior to the due date. It may take several days for a check to post to your account.

View your account online to check on the status of a payment credit to your account.

Do I need a certain type of computer, software, or web browser to use the online billing system?

The online billing system site works best with Microsoft Internet Explorer 7.0 or higher, Mozilla Firefox 2.0 or higher, or Apple Safari 3.0 or higher. JavaScript must be enabled.

What are the Benefits of Online Billing and Payment?

The flexibility of viewing your bill electronically 7 days a week from any location via the internet. The ability of paying your bill electronically 7 days a week from any location via the internet with a bank account in the United States. Billing information and payments are private and secure. The option of authorizing users, such as a parent, guardian or sponsor, to view and pay the bill. The ability to receive your tuition bills faster-online with e-mail notification. The option of viewing your current and historical bills online. The elimination of mail service. No postage required and no risk of lost payments. The ability to make convenient electronic payments from a checking or savings account (banks in the United States only) without using paper checks or money orders and with immediate confirmation of an online payment. The ability to access and print a pdf of the paper bill.

Why is Phillips Exeter Academy transitioning to Online Billing and Payment?

Phillips Exeter Academy has decided to move to online billing and payment for several reasons, among them time and money. The online billing system is available worldwide 7 days a week. There are no checks, envelopes, or stamps needed to make a payment. Additional benefits include viewable billing and payment history as well as convenient access for authorized users.