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Susan Clews

Business Process Analyst

Susan Clews


B.A. Merrimack College


I grew up in Morristown, New Jersey, and relocated to New England after graduating from Merrimack College in 1971. I began my career at Harvard University, holding several positions within the Student Billing and Receivables Department. After 20-plus years in Cambridge, I moved to New Hampshire to raise my family in the Seacoast area. In 1996, I joined the Institutional Advancement team at PEA as the manager of advancement operations. I held this position for 20 years and currently work part time as a business process analyst for our Operations team. My focus is on existing business processes, process change and documenting operational procedures.